CCTV Monitoring & 24 Hour Control Room

1st Reaction signs outside a hospital 1st Reaction signs on a fence 1st Reaction sign on a wall 1st Reaction sign on a fence

Using advanced multi-camera equipment we operate around-the-clock CCTV surveillance, monitoring live feeds from our clients’ sites at our industry standard control room (also known as a Remote Video Receiving Centre). CCTV remote monitoring reinforces effective delivery of our other security services including:

  • Co-ordinating and deploying response vehicles from our Control Room, sending the closest team in response to a commercial or domestic alarm activation
  • Enabling us to view live situations when a client asks for cameras to be activated and assist in deciding an appropriate course of action
  • Ensuring Health & Safety guidelines are met; telephone check calls can be made to our clients own workers from our control room team
  • Providing our static security officers with peace of mind that they are being monitored and supported by our control room team

1st Reaction also provide:

For an effective and highly visible security presence on your property, call our team on 0800 656 9989

Get in Touch

Cambridgeshire County Council

Richard Panter, Facilities Contracts Manager, Cambridgeshire County Council

Cambridgeshire County Council began working with 1st Reaction Security in March 2016, for all aspects of manned guarding, mobile patrolling, alarm response, unlocking and locking services as well as installation, maintenance and monitoring of intruder alarm and CCTV systems.  The customer service provided to The Authority is exemplary, with guards, engineers and the office support staff and helpdesk services unfailing in maintaining their high service levels. The whole team are professional, efficient and friendly and no problems or issues we send their way are too much – with a solution being passed back to us and then implemented expediently.  The Council are very serious about a high level of security for buildings, staff and data – and 1st Reaction Security help us keep it that way. We would recommend 1st Reaction to any potential clients.

Wellingborough School

James E. Petrie, Estates Manager, Wellingborough School

‘I have been very happy with the reliability of the service offered by 1st Reaction Security and this has been complemented by excellent office support and ad-hoc additions to our regular mobile patrol service’

Under The Bonnet

Andrew Hudson, Managing Director, Under The Bonnet

I would like to thank 1st Reaction Security for the great service you have provided in installing and maintaining our on-site security.

Before instructing you, we undertook a service level and price comparison with two of your local competitors and found 1st Reaction Security Limited to be significantly more cost effective.

Having also opted for your alarm response and key holding service, your company has already had one call out and quickly and efficiently dealt with the problem.

Sterling

Nigel Hockley, Head of IT, Sterling

The take-on of the intruder and fire alarm systems could not have gone smoother. Your staff were efficient and most professional carrying out their duties. A job very well done.

Towergate

D. Ellis, IT & Facilities Manager, Towergate Risk Solutions

Towergate have been a client of 1st Reaction Security Limited for many years, they offer a polite and professional service and we would not hesitate to recommend them.

Get in touch

If you would like to arrange a consultation or require further information about our security services, security products or equipment, then please get in touch.