Board of Directors Statement

1st Reaction signs outside a hospital 1st Reaction signs on a fence 1st Reaction sign on a wall 1st Reaction sign on a fence

Plan for the Business

At the time of writing this statement and annual plan we the Board of Directors of

1st Reaction Security Limited sit proudly at the helm of a highly respected and accredited company which offers the entire range of manned, electronic and fire security and detection services.

The aim of the Directors is to provide all of our stakeholders (Customers, Employees, Consumers, Members of the Public, Local Authorities, Emergencies Services, our Accrediting Bodies and Suppliers) with an improved and more diverse set of services along with a defined and documented Approach to Business and Critical Success Factors.

When developing our Business Plan, we have considered legal, social and environmental issues and have developed a number of Quality Objectives covering the entire spectrum of our activities.

We are setting a number of tough but achievable goals for the new financial year, they are:

  • A 5% increase in after taxation profit.
  • To ensure all of our staff are paid at least 10% above the National Minimum Living Wage.

We believe that to achieve the above two point plan would improve 1st Reaction’s reputation and position within the security fraternity of Northamptonshire and prepare the organization for expansion and growth.

We would like to thank all of our staff, past and present in making our goals reality.

Board of Directors

7th June 2022.

1st Reaction also provide:

For an effective and highly visible security presence on your property, call our team on 0800 656 9989

Get in Touch

Cambridgeshire County Council

Richard Panter, Facilities Contracts Manager, Cambridgeshire County Council

Cambridgeshire County Council began working with 1st Reaction Security in March 2016, for all aspects of manned guarding, mobile patrolling, alarm response, unlocking and locking services as well as installation, maintenance and monitoring of intruder alarm and CCTV systems.  The customer service provided to The Authority is exemplary, with guards, engineers and the office support staff and helpdesk services unfailing in maintaining their high service levels. The whole team are professional, efficient and friendly and no problems or issues we send their way are too much – with a solution being passed back to us and then implemented expediently.  The Council are very serious about a high level of security for buildings, staff and data – and 1st Reaction Security help us keep it that way. We would recommend 1st Reaction to any potential clients.

Wellingborough School

James E. Petrie, Estates Manager, Wellingborough School

‘I have been very happy with the reliability of the service offered by 1st Reaction Security and this has been complemented by excellent office support and ad-hoc additions to our regular mobile patrol service’

Under The Bonnet

Andrew Hudson, Managing Director, Under The Bonnet

I would like to thank 1st Reaction Security for the great service you have provided in installing and maintaining our on-site security.

Before instructing you, we undertook a service level and price comparison with two of your local competitors and found 1st Reaction Security Limited to be significantly more cost effective.

Having also opted for your alarm response and key holding service, your company has already had one call out and quickly and efficiently dealt with the problem.

Sterling

Nigel Hockley, Head of IT, Sterling

The take-on of the intruder and fire alarm systems could not have gone smoother. Your staff were efficient and most professional carrying out their duties. A job very well done.

Towergate

D. Ellis, IT & Facilities Manager, Towergate Risk Solutions

Towergate have been a client of 1st Reaction Security Limited for many years, they offer a polite and professional service and we would not hesitate to recommend them.

Get in touch

If you would like to arrange a consultation or require further information about our security services, security products or equipment, then please get in touch.